Adding file upload services to the “User Services” platform and the “Student Graduation” platform is an excellent step to enhance user experience and simplify procedures. Here’s an explanation of the services and how they can be effectively implemented:
1. User Services Platform (File Upload Service):
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Objective: Enable users (professors and staff) to upload required documents for e-services without needing an in-person visit.
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Proposed Services:
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Upload supporting documents (certificates, course documents, installation reports) for requests such as:
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Updating personal information.
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Complete transactions: Upload missing documents for pending applications.
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Submit new requests: Attach all documents directly with the online application.
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2. Student Graduation Platform (File Upload Service):
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Objective: Allow graduating students to upload required graduation documents electronically.
